Privacy Policy

OneGuard is committed to your security. This policy outlines our ongoing obligations to you regarding how we manage your personal information.

Last updated: 7/1/2026

One Guard Group Pty Ltd (“we”, “us”, “our”) is committed to protecting your privacy and handling personal information responsibly and transparently.

This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website or interact with us.

1. Personal Information We Collect

We may collect personal information including, but not limited to:

  • Name
  • Email address
  • Phone number
  • Organisation name
  • Any information you submit via contact or enquiry forms
  • Technical information such as IP address, browser type, device information and pages visited

We only collect personal information that is reasonably necessary for our business activities.

2. How We Collect Personal Information

We collect information when you:

  • Submit an enquiry through our website
  • Contact us by phone or email
  • Interact with our website through cookies or analytics tools

Some information may be collected automatically through website analytics and security monitoring tools.

3. How We Use Personal Information

We may use your personal information to:

  • Respond to enquiries and requests
  • Provide our services
  • Communicate with you about our services
  • Improve our website, services and user experience
  • Meet legal and regulatory obligations

We do not sell personal information to third parties.

4. Disclosure of Personal Information

We may disclose personal information to:

  • Service providers who assist us with website hosting, analytics, security or IT support
  • Professional advisers such as legal or accounting providers
  • Government authorities where required by law

All third parties are required to handle personal information securely and in accordance with applicable privacy laws.

5. Cookies and Analytics

Our website may use cookies and analytics tools to understand how visitors use the site. This helps us improve performance, security and usability.

You can disable cookies through your browser settings, however this may affect how the website functions.

6. Storage and Security of Information

We take reasonable steps to protect personal information from misuse, loss, unauthorised access or disclosure. This includes technical, administrative and physical security measures appropriate to the sensitivity of the information.

Personal information is stored only for as long as necessary to fulfil the purpose for which it was collected or as required by law.

7. Access and Correction

You may request access to personal information we hold about you, or request corrections if the information is inaccurate or outdated.

Requests can be made using the contact details below.

8. Overseas Disclosure

We may store or process personal information using service providers located outside Australia. Where this occurs, we take reasonable steps to ensure appropriate data protection measures are in place.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page and take effect immediately.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle personal information, please contact us at:

Email: [email protected]

Phone: 1300 416 260