One Guard Group Pty Ltd (“we”, “us”, “our”) is committed to protecting your privacy and handling personal information responsibly and transparently.
1. Personal information we collect
We may collect your name, email address, phone number, organisation, information submitted through an enquiry, and limited technical information such as IP address, browser type, device information and pages visited.
2. How we collect information
We collect information when you submit an enquiry, contact us directly, or interact with website security and analytics services.
3. How we use information
- Respond to enquiries and requests
- Provide our services
- Communicate about our services
- Improve security, performance and usability
- Meet legal and regulatory obligations
We do not sell personal information.
4. Disclosure
Information may be disclosed to service providers supporting hosting, analytics, security or IT; professional advisers; or government authorities where required by law. Providers are expected to handle information securely and lawfully.
5. Cookies and analytics
The website may use essential cookies for secure form processing and privacy-conscious analytics or security monitoring. You can restrict cookies through your browser, although this may affect form functionality.
6. Storage and security
Website enquiries are stored on our protected web server. Our notification service receives only a random enquiry reference, enquiry category and receipt time—not your name, contact details, organisation or message. We take reasonable technical, administrative and physical measures to protect personal information. Information is retained only for as long as required for its purpose or by law.
7. Access and correction
You may request access to personal information we hold about you or ask us to correct inaccurate information.
8. Overseas disclosure
Some service providers may process information outside Australia. Where this occurs, we take reasonable steps to ensure suitable protection.
9. Changes to this policy
Updates will be published on this page and take effect when published.
10. Contact us
Email [email protected] or call 1300 416 260.